Mission Statement
I. Mission
William Rittenhouse Insurance Agency’s
mission is to sell and service all forms of insurance by
representing the best carriers in the industry, by maintaining a
superior client base, by hiring and retaining the most qualified
employees available, and by providing all agency personnel with the
training and tools available to give the very best possible service
to our clients and companies.
II. Assets and Responsibilities
The success of the agency will depend on the maintenance of its
basic assets and its dedication to meeting is fundamental
responsibilities. The basic asserts are composed of two items;
people and reputation. To assure that these assets thrive, there
must be a commitment to the three major areas of responsibilities:
to its clients, to its companies, and to its employees.
To our clients, we have the responsibility to define their exposures
and offer advice on the transferring of all or part of their risk to
an insuring company. We should be able to offer this protection of
assets at a competitive premium through stable insurance markets. We
also need a professional staff to service the ongoing needs of our
clients.
Secondly, we must meet our responsibilities to our insurance
markets. We should offer complete and well- researched data to the
underwriters. It should be of the class of business that is desired
by the underwriter. Our marketing efforts should offer our markets
the ability to make a reasonable profit.
Our third responsibility is also one of our basic assets; our
people. We owe our employees a career path offering the opportunity
for advancement and job security. We must have the commitment to
provide educational opportunities, competitive wages, effective
management, guidance, and a safe and healthy working environment.
All activities should be aimed towards the maintenance and
improvement of our assets. Nothing should be allowed to exist that
might weaken these assets. We should also monitor our activities to
assure achievement of our major responsibilities.